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Terms Conditions That Actually Make Sense

These Terms & Conditions govern every account, transaction, and game session on mondosweeps — including deposits via PayPal, Venmo, and Play+, plus all wagering activity available where state law permits.

Applies to all US-eligible accountsCovers PayPal, Venmo & Play+ transactionsState-by-state access rules applyAccount suspension rights includedContact support for disputes

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HOW WE HANDLE THIS

Account Security, Data, and Your Rights Under These Terms

We enforce these Terms & Conditions consistently across all accounts. Your account data is retained in line with applicable US regulations and is not sold to third parties. Here's how we approach the four areas that matter most to you.

Account Security We use SSL encryption on every session and require a one-time passcode for login from a new device. If you suspect unauthorized access, contact live chat immediately — we can lock your account in minutes.

Data Retention We keep your account records, transaction history, and identity documents for the period required by applicable state and federal regulations. You can request a data summary through the Help Center.

Cookie Use Our site uses functional and analytics cookies to keep your session active and measure lobby performance. You can manage cookie preferences from your browser settings at any time without losing account access.

Policy Change Requests If you disagree with a terms update, you have the right to close your account before the new terms take effect. Submit a closure request via email or live chat and we'll process it promptly.

What These Terms Cover and Who They Apply To

mondosweeps Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By opening an account on mondosweeps, you agree to these Terms & Conditions in full. Access to our lobby — including slots like Boardwalk Gold and Thunder Rush, live dealer tables, and any sportsbook markets — is available only where permitted under your state's law. We

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do not extend access to any jurisdiction where online casino or sportsbook activity is prohibited. Your account is personal to you; sharing login credentials or opening duplicate accounts violates these terms and may result in immediate suspension. When you fund your account using PayPal, Venmo, or
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a Play+ prepaid card, the transaction is subject to both our payment terms and the applicable terms of that payment provider. We reserve the right to verify your identity before processing any withdrawal — that means confirming your name, address, and payment method match the details
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on file. These Terms & Conditions may be updated; we'll notify you via the email address on your account, and continued use constitutes acceptance. If any section conflicts with applicable state law, that state law controls for accounts in that jurisdiction

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Team online

Live Chat

Open the chat window from your account dashboard to raise a terms question directly. Our team can clarify specific clauses and account-level implications for your situation.

Email Support

Send detailed terms or dispute inquiries to our support address shown in your account settings. Email is best for written records of any policy clarification we provide.

Account Help Center

The Help Center inside your account covers common terms questions — payment rules, suspension procedures, and how to request account data or a formal policy review.

Common Questions About Our Terms & Conditions

Below are the questions we get asked most when it comes to these Terms & Conditions. If something isn't covered here, live chat or email support can help you work through the specifics.

Access and account eligibility depend on your state's law. We apply a state-level check at account creation and login, so these terms operate within whatever your state permits.

If your account is suspended, any verified balance is returned to the payment method on file — PayPal, Venmo, or Play+ — after identity confirmation. Suspended accounts cannot add new payment methods during review.

No. We notify you by email before material changes take effect. Continued use after the stated date counts as acceptance, but you can close your account beforehand if you disagree.

Open a dispute via live chat or email within 30 days of the transaction. Include your account ID and the payment reference. We review all disputes against our transaction logs and respond in writing.

We ask for a government-issued photo ID and proof that the withdrawal method — PayPal, Venmo, or Play+ — belongs to you. This step protects your account and satisfies our verification obligations.

Yes. Duplicate accounts, using another person's payment method, automated play scripts, and accessing the platform from an ineligible state all breach these terms and may trigger immediate account review.

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