What Data We Collect and Why We Collect It
When you open an account, we collect the information you provide directly — your name, email address, date of birth, and the payment method you link, whether that is PayPal, Venmo, or a Play+ prepaid card. We also collect session data: device type, IP address, and
-
1
the pages you visit inside the lobby. That data has a specific job. It lets us verify your identity before processing a withdrawal, flag unusual login attempts, and meet the compliance requirements that apply in eligible states. We do not sell your personal information to third
-
2
parties for their own marketing. Payment-specific data — such as your PayPal account identifier or the last four digits of a Play+ card — is stored in encrypted form and is never exposed in plain text. If you contact our support team, that conversation is also
-
3
stored so we can track the resolution and improve our response process. Players in Detroit and Pittsburgh can reach account support the same way every other eligible-state member does — through the channels listed in the support section below. All data handling is subject to applicable
-
4
United States federal and state law; we update this policy when those requirements change.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.